Client Support

Your Questions, Answered.

Find quick solutions to common inquiries about sizing, delivery, and returns. Our comprehensive guide ensures a seamless AVRE experience.

View Size Guide
Shipping Details
Returns Policy
Comprehensive Guide

Your AVRE Experience

Sizing & Fit

How do I find my perfect size?

Our detailed size guide provides comprehensive measurements for bust, waist, hip, and length. We recommend comparing these to your own to ensure the best fit. Always check individual product pages for specific garment dimensions and unique fit notes.

Delivery & Shipping

What are your shipping options and times?

We offer various shipping options for Malaysia, Singapore, Brunei, and international destinations. Processing times vary depending on your location and order volume. All orders are fully trackable. Detailed rates and estimated delivery windows are available on our Shipping & Delivery page.

Returns & Exchanges

How do I return or exchange an item?

Items can be returned or exchanged within our policy guidelines, typically within 14 days of receipt. Please ensure all items are in their original, unworn condition with tags attached. Visit our Returns & Exchanges page for detailed eligibility criteria and step-by-step submission instructions.

Contact Client Care

Still Have Questions?

Our dedicated client care team is here to assist you with any further inquiries.